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Jun 5, 2008

No love for insurance company

So the move to report all accidents to the insurance companies within 24 hours is facing some resistance. No surprise there.

Whenever there is a lack of proper justification on the part of corporations, their actions would be construed as being less than positive and motivated by profits.

Maybe there is a lesson to be learnt here by all those who want to push out unpopular measures. You have to brace yourself for some negative feedback. To try to sell the message as if it was normal or justified is totally lacking in consideration that the very people you serve can turn on you.

The consumers, after all, are the ones being served. Take care of them, and they can be unexpectedly nice as well.

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